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We have a talented and experienced team of customer service associates and goldsmiths ready to help you. Our customer service and goldsmith team are available to provide assistance with any kind of jewelry question or concern that you may have.

At Becker's Diamonds & Fine Jewelry, our customer service department is one of the most important functions in our company. We are known for our exceptional service and will do whatever it takes to satisfy your request. The Becker family and team understands how precious your jewelry needs are. You can feel comfortable knowing your jewelry is in good hands and care. Our goldsmiths and designers have many years of experience and hold certification in gemology. You will be very comfortable with the professional talent that Becker's provides. If you prefer, you can even watch your jewelry as it is repaired because our Goldsmiths/Custom Design Studio is behind glass walls. We will be glad to schedule an appointment for you to have your fine jewelry inspected and repaired. Please call 1-888-Beckers and ask for the goldsmith/service department.

We invite you to bring in any of your jewelry for a free repair estimate. We also invite you in for cleaning, and inspection of any of your jewelry at no charge. We can repair most watch brands, whether the problem is the crystal or with the parts inside the watch. We can replace most batteries while you wait.

Our mission is to help you celebrate the special moments in your life by genuinely caring to satisfy your jewelry needs. Our goal is to build life long relationships while providing an extraordinary shopping experience. For more information about our Customer Service Center and Goldsmith Repair Studio, or to schedule an appointment, call us at 1-888-Beckers, or email us by clicking here. One of our Customer Service Specialists will respond promptly to answer any questions!

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