At this time, we only ship to addresses within the United States. We do not ship internationally. Please contact us regarding PO Boxes and APO/FPO addresses, [email protected].
Becker’s Shipping Service
- 3 Business Day Processing & Handling Time for most IN STOCK merchandise
- Extended handling time for ring sizings, alterations and custom made or specially ordered items
- FedEx shipping requires signature confirmation and insurance
- For orders under $100.00, FedEx shipping rates will be calculated at checkout and may vary depending on your location
- Complimentary FedEx 2-Day shipping on orders $100.00 and over (Before tax)
Please inspect your package and all its contents upon receipt. Please check everything carefully, as all claims for shortages or damages MUST be made within 5 days after your order has been received. If box or contents are damaged during shipment, please contact us, (860) 521-3202 or [email protected].
Becker’s strives to give customers a Make It Perfect experience. We confidently stand behind every item we sell. We offer a 30-day return policy on eligible items purchased through Beckers.com as in our store locations. If in any way you are unsatisfied with your purchase, you may return it.
All returns are inspected by a Customer Service Representative upon receipt. A notification email will be sent to you by Becker’s regarding the status of your refund.
Refunds are issued to the credit card from the original purchase. Only the original purchase price including sales tax, if applicable, will be refunded. All shipping costs are non-refundable. A credit will appear on your credit card bill within the time frame set forth by your card issuer.
TO MAKE A RETURN
New, unused, and undamaged merchandise purchased from Beckers.com that has not been altered, sized, custom made, or specially ordered may be returned for a refund or exchange. For a return to be approved, the following conditions must be met:
- Merchandise must be returned or exchanged within 30 days of the delivery date.
- Merchandise must be returned in original condition along with its original packaging.
- Merchandise must be accompanied by the proof of purchase and if applicable, the appraisal and diamond certificate.
RETURN SHIPPING INSTRUCTIONSReturn shipping is the responsibility of the purchaser. Please ship merchandise with a prepaid label and insured for the full purchase price to protect against loss in transit.
We recommend that you ship via an established and trackable carrier, such as FedEx.
Ship merchandise to:
Attn: Internet Returns Department
65 LaSalle Road, Suite 203
West Hartford, CT 06107
NOTE: Becker’s is not responsible for any diamond or jewelry item that is not returned in accordance with the above instructions.